Shipping Policy

DATE OF LAST UPDATE: 27 DECEMBER 2023

New Zealand Shipping Policy

We will process all orders within 3 business days.

The shipping charges will be calculated and displayed at checkout.

The estimated delivery time is five business days after we have processed the order.

You will receive an email with a tracking number soon after dispatch.

Loss or Damage

Lanoguard NZ Ltd is not responsible for any products lost or damaged during shipping. Please contact our support team at info@lanoguard.nz if your order is damaged.  Please save all packing material and damaged products before filing a claim.

International Shipping

Lanoguard NZ Ltd does not ship internationally.

If you have any shipping questions, please get in touch with us by e-mail at info@lanoguard.nz or by mail using the details provided below:

Lanoguard NZ Ltd
Customer Support
7 Rosella Place
Murrays Bay
Auckland 0630